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From 262 reviews
Valiant Fowler

I was very impressed by their being on time, knowledge and quickness in resolving my door issues! Would recommend them to anyone and will definitely use them again!

VF Hendersonville

Response from business owner

Thank you Valiant for taking the time to leave us a great review! We appreciate your patronage and are glad we could resolve your garage door issues. -IDS

via Google
Tom Hummert

Great installer! Was scheduled for 1.5 hours but was finished in 45 minutes. Explained everything about the opener. Set all the remotes and explained everything, answering any questions. Would highly recommend!!!

Response from business owner

Thank you Tom for taking the time to leave us such a great review! We appreciate your kind words and are glad we could help you out with the garage door opener! -IDS

via Google
SUPA DAVE

I had to have my entire garage door, tracks, and motor replaced. Not only did I receive a (more than) fair quote, the guys did an AWESOME job and it only took a couple of hours on a rainy afternoon. They were on time and very professional. …

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Response from business owner

Supa Dave! Thanks for taking the time to leave us such a great review! We appreciate your kind words and patronage and are glad that we could provide you with a great experience! -IDS

via Google
Yvonne Thompson

Very professional and quick. I would recommend this company. Not expensive.

Response from business owner

Thank you Yvonne for taking the time to review our company! We appreciate your kind words. -IDS

via Google
Stephanie Wade

They fixed my garage quickly. Thanks for your prompt and efficient service.

Response from business owner

Thank you Stephanie for taking the time to review our company! We are glad we could provide you prompt and efficient service. Take care, -IDS

via Google
Crista Cumberlander

They did great work! Prompt, and educated me about my garage door maintenance. This is a company and service I will call again in the future. Should i need to. Thanks guys!

Response from business owner

Thank you Crista for your time in leaving us a great review! We appreciate your kind words and patronage and hope to help you in the future if you should need us! -IDS

via Google
Edward R

I am satisfied, no issues good job,

George Cobb

On time, very professional and diagnosed the problem quickly and performed a reset and I was as good as new.

Response from business owner

Thank you George for taking the time to review our company! We appreciate your kind words and patronage! -IDS

via Google
charise dais

Prompt service! Very informative about any issues with the garage door! Thank you for the great service!

Response from business owner

Thank you Charise for taking the time to leave us a great review! We appreciate your patronage! -IDS

via Google
Kevin & Cathy Harrington

Excellent. Appointment scheduled quickly. Confirmations sent by text and email. Technician arrived on time. After a thorough evaluation, technician gave a price for the work required. We agreed. He completed the tune-up on three garage …

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Response from business owner

Mr. & Mrs. Harrington--Thank you so much for your kind review! We appreciate your business, take care! -IDS

via Google
Netta Patterson

The response time of this company was amazing. Everyone was kind and professional. Job was completed ahead of schedule.

Response from business owner

Thank you Netta, we are so glad we could help you with your garage door! Take care! -IDS

via Google
John A

The installation went fine. The installer (Jordan) was knowledgeable and fixed things that were outside the norm. It was a good job. Thank you.

David Hosking

I couldn't be more happy with my experience with Innovative Door Systems from start to finish.

I was very impressed with their responsiveness. I submitted a request on their website late Friday night after work hours, not expecting a call …

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Response from business owner

Thank you David and we appreciate the business!

via Google
rhett osborn

They called me to setup a earlier time 4 days earlier than expected for a new garage door install. The tech showed up on time, was very fast and helpful. Great service. Would highly recommend again.

Response from business owner

Thank you Rhett!

via Google
Sharon Thoma

Prompt .. knowledgeable....and over great to work with ...

Response from business owner

Thank you Sharon!

via Google
Mario Ercolini

Super professional. The repairman had all he needed to repair my large, 18 foot overhead garage door. I offer to help, but he needed no help. He was out on the job within an hour of my call and he did a fine job at a fair price. I seldom …

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Response from business owner

Thank you Mario! We appreciate your business! -IDS

via Google
Virginia Hale

The men who came to fix my garage door opener were prompt and professional and honest. They were able to repair the opener so I didn't have to buy a new one.

Response from business owner

Thank you Virginia! We appreciate your business! -IDS

via Google
Tom Seeley

Prompt, courteous, and he fixed the problem right the first try!

Response from business owner

Thank you Tom in taking the time to review our business! Take care, -IDS

via Google
Eugene Hansen

Very professional, courteous and quick. Showed up exactly on time. Made repairs and serviced my garage door in less than an hour.

Response from business owner

Thank you Eugene! We appreciate your time in leaving us a great review! Take care, -IDS

via Google
William Millman

The fitter arrived on time, quick, clean, professional and friendly. Explained everything well. What more do you want?

Response from business owner

Thank you William for taking the time to leave us such a great review! Take care! -IDS

via Google
lee Knight

Great company..

Response from business owner

Thank you Lee, we appreciate your kind words! -IDS

via Google
Kim Newell

Highly recommend. James was on time, polite, efficient and got the job done quickly!

Response from business owner

Thank you Kim for your kind review! We appreciate James and are glad that you do too and we will be sure to reward him for his great work! Thanks again! -IDS

via Google
David Clark

I've used them in the past and they did a good job for us again this time! Would definitely recommend them!

Response from business owner

Thank you David for taking the time to leave us a great review! We appreciate your continued patronage! Thanks again and take care! -IDS

via Google
john Finnaren

excellent attentive service with fair pricing. Have used John and team for almost 11yrs from time they installed our new garage door opener. Have always had great service, they go the extra mile and offer fast turnaround when an emergency …

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Response from business owner

Thank you John for taking the time to leave us a great review and thank you also for your continued patronage! We appreciate your business and are glad to help you with all your garage door needs! -IDS

via Google
Suhaib Khan

Accidentally bent up my garage in pretty rough shape and he came out the day of within an hour and fixed everything. He worked real hard and fast and I couldn’t be happier that I chose these guys!

Response from business owner

Thank you Suhaib! We appreciate your time in leaving us such a kind review and we are happy that we were able to fix your door in a timely manner. Thanks again and take care! -IDS

via Google
Brenda P

It went great great guys professinal and personable i have given phone number to 3 people thanks again

John T Donnell

Skill of installers was very impressive. Cost was very fair. Kept card and will use on all future garage door needs!!!

Response from business owner

Thank you John for taking the time to leave us such a great review! We value your patronage and look forward to working with you in the future! Thank you again and take care, -IDS

via Google
Mike M

Very professional service guys, and very knowledgeable.THX

Anthony W

Nothing but positivity all the way!!!!! Very polite, professional, and didn't take long!!! On a scale from 1-10, I give them a 50!!!!!

Yehia El-Ibiary

Very professional and good manners. Did a great job fixing our garage door that came out of its track. I was very happy with the quality of work.

Response from business owner

Thank you Yehia for taking the time to review our company. We appreciate your time and hope to help you in the future with your garage door needs. -IDS

via Google
Cheryl Ruhe

The technicians were prompt, professional and knowledgeable. I highly recommend them!!

Response from business owner

Thank you Cheryl for taking the time to review our company, we appreciate your kind words! -IDS

via Google
Phil S

John & his partner were very personable, professional & on time. Great experience overall!

Response from business owner

Thank you Phil for taking the time to leave us a great review! We appreciate you and are glad we could help you with your garage door. -IDS

via Google
Gihan Sidarous

It was after hours when my garage door broke and the gentleman was so kind to come in less than 2 hours and fix it for me with a very reasonable price. He did a great job

Response from business owner

Thank you Gihan for taking the time to review our company, we are glad we could help you with your garage door. -IDS

via Google
Ken Alexander

Showed up on time did a great job. Thanks John

Response from business owner

Thank you Ken, it was a pleasure working with you! -IDS

via Google
Charlene Fitzgerald

Great service. Reasonably priced.

Response from business owner

Thank you Charlene for taking the time to review our company! -IDS

via Google
Martha F

Thank you! Nice men who did a good job! Thanks

Micheal Burton

Great service, affordable price, in the garage door works better than before!!

Response from business owner

Thank you Michael for taking the time to review our company! We appreciate your time and are so happy that we could exceed your expectations! -IDS

via Google
Steven D

Thank you for the great job

Boyce W

Friendly Great Service Prompt Will use again

Sharon Pitts

Jonathan was very thorough and explained everything to me that he was doing. I also had a question about a keypad and decided to have one installed. I was pleasantly surprised at the low price! Thank you for such good service. I highly …

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Response from business owner

Thank you Sharon! We greatly appreciate your time in leaving us such a great review! John is new to our company and we are so honored to have his experience and outstanding customer service skills here at IDS. Thank you for being a part of welcoming him to our team! We will be sure to show him your kind words as they are invaluable in our line of work. Thank you and take care! -IDS

via Google
mckinney lumber

John showed up on time and did a great job! He was most helpful, professional and courteous. I highly recommend IDS and told a customer about them today

Response from business owner

Thank you for taking the time to leave us such a great review and also for recommending us to someone else. That is the best compliment we can receive and we are eternally grateful for your patronage! Thanks again and take care! -IDS

via Google
rickey edgar

Fast and very professional install! Good work!

Response from business owner

Thank you Rickey for taking the time to leave us a great review! We appreciate the opportunity of doing business with you! -IDS

via Google
Sheila Rose

Very happy with all the service. Showed up when they said, gave us a good price. Set a appointment to install. Put in 2 new doors and door openers. Hauled off the old doors. Professional and friendly. Would use them again and will tell …

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Response from business owner

Sheila, thank you for taking the time to leave us such a great review! We appreciate your time and kind words and are grateful for the opportunity to do business with you. Take care, -IDS

via Google
Ed Harris

showed up with all the parts...knew what they were doing...very quick

Response from business owner

Thank you Ed for taking the time to leave us a great review! We appreciate your patronage! -IDS

via Google
Ron M

Everything is fine, good job. Thank You

Eric Adams

Innovative door systems was great and able to get my broken springs on my door fixed the next day after I called. I had a bad customer service experience with another company and Innovative was very friendly and helpful. Would highly …

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Response from business owner

Thank you Eric for taking the time to leave us such a great review! We are glad we could help you with your garage door spring and provide you the great experience that you deserve! Thanks again, -IDS

via Google
Tyler Nelson

These guys are great at what they do, and they do it with friendly and respectful attitude. They showed up on time, and it only took them about 30 to 40 minutes to take down my old rickity-wrecked door and replace it with a shiny new one. I…

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Response from business owner

Thank you Tyler for taking the time to give us such a wonderful review! We are so glad that we could exceed your expectations and it is always encouraging and humbling to hear that we have done so. We hope you enjoy your new, shiny garage door and we look forward to assisting you in any of your future garage door needs. Thanks again and take care, -IDS

via Google
Michael Jones

This company is quality. Efficent, easy to work with, reasonably priced and they do very good work. We highly recommend them.

Response from business owner

Thank you Michael for taking the time to leave a great review! We appreciate your business and hope to help you any time in the future with your garage door needs! Take care, -IDS

via Google
Keith Dacus

Installer arrived early and went right to work. The garage door was installed quickly and everything was picked-up and left the area clean. Opener works great and we are very pleased.

Response from business owner

Thank you Keith for taking the time to leave us such a great review! We value your time and patronage and hope you think of us for all of your future garage door needs! -IDS

via Google
Theresa Envid

It was a pleasure dealing with IDS. They confirmed our appointment via email. They called to confirm arrival time. The technician called to let us know exactly when he would be at the house. My husband said that the technician "worked …

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Response from business owner

Thank you Theresa for taking the time to share your experience with our company and leave us such a great review! We are happy that we could provide such exceptional service and we greatly appreciate your wholehearted recommendation! Thank you and take care, -IDS

via Google
Bill Bull

I was told the tech would be by at noon, but to please allow 30 minutes either way. At 12:30 there was no tech or phone call. So I called and was told that he was coming. He finally called around 12:45 and showed up at 1:00.

Response from business owner

Mr. Bull, thank you for taking the time to review our company! We apologize for the delay in the appointment. We've found that with the 4th of July this week that traffic has been a nightmare and it has had us running behind more than usual. We thank you for your patience and understanding with this as it is unfortunately out of our control. Thank you for the 4-star review nonetheless and we hope if you use our services again in the future that we can show you that we are usually punctual as we value each and every one of our customer's time. Thank you and take care! -IDS

via Google
Kathryn Kramer

John was very professional and friendly. He gave us a (very reasonable) quote before he did the work on our garage door and did excellent work. He kept us updated on his arrival time and was very prompt. He went above and beyond what we …

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Response from business owner

Thank you Kathryn for taking the time to leave us a great review! We appreciate your time and for choosing us to service your garage door! Thank you and take care! -IDS

via Google
Vince L

Thank You Great Job! Mr Landi

Kari Halkyard

John was prompt and completed the job quickly. He did a terrific job

Response from business owner

Thank you for taking the time to leave us a review Kari. We appreciate you! Take care, IDS

via Google
Gary Youtsey

There on time, knowledgeable about door, but didn't fix what I thought should be fixed. Told me the door worked fine as is – there is a dent in the panel. Explained that the door I had wasn't made anymore and would cost $2K to replace. He …

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Response from business owner

Thank you Gary for taking the time to leave us a review, we appreciate your time and patronage. -IDS

via Google
North Selvey

Great service, very knowledgeable, and went over and above the average install to make sure everything worked as it should. Highly recommend this company

Response from business owner

Thank you North for taking the time to leave us a great review! We appreciate you, -IDS

via Google
Jack B

This company replaced my garage door in less than 2 hrs. and saved me $600 for the exact same door that another reputable company gave me an estimate for. …

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Cong Tran

Fast and friendly service . Affordable pricing thank you for our new garage door .

Response from business owner

Thank you Cong for taking the time to leave us a great review, we appreciate your business! -IDS

via Google
Helen M

The gentlemen that came to measure my garage door were professional in every way. They answered my questions and I was satisfied with them.

Jason Kelly

Showed up on time. Were very friendly. Got the job done quickly. I would definitely recommend them.

Response from business owner

Thank you Jason for taking the time to leave us a great review. We appreciate you! -IDS

via Google
Thomas Lund

Innovative Door was excellent. The work was done in a timely manner and quickly. If you are ever in need of a garage door opener or servicing, you should hire them.

Response from business owner

Thank you Thomas for taking the time to leave us a great review! We appreciate your business! -IDS

via Google
Shenae Robbs

I will recommend Innovative Door Systems to anyone who needs anything for a garage door!

Response from business owner

Thank you Shenae for your time in leaving us such a kind review, we appreciate your patronage! -IDS

via Google
Joel C

Thank you for the excellent work and being able to get here and fix my problem so quickly.

Teresea G

Your guy was very good at his job he was quick and we would want him again

Austin Bray

Responsive repair. Contacted John to replace broken springs on my door. He came out the following day. The price was as quoted and competitive compared to other estimates I had received.

Response from business owner

Thank you Austin for taking the time to leave us a review! We appreciate your patronage and hope to help you in the future if you should need any garage door work in the future. Thank you and take care, -IDS

via Google
Chris B

Excellent, prompt service...installer was very knowledgeable and did quick and professional work...well pleased

Brenda Hartnett

They were very helpful in looking over our old unit and greesed and checked the components and gave me a diagnosis of where we stand.Thank you for your quick efficient service.

Response from business owner

Thank you Brenda for taking the time to review our company. We appreciate your patronage and are glad we could help with your garage door! -IDS

via Google
Dan Perkins

Friendly and helpful staff. Very satisfied with repair visit. Reasonable service costs.

Response from business owner

Thank you Dan for taking the time to leave a review of our company! We are glad we could help with repairing your garage door and hope to help in the future with any of your garage door needs! Thank you! -IDS

via Google
Cody Hommes

John at IDS was very polite and worked around my schedule to come on the weekend so I could be home. Very reasonable priced and will definitely reach out with any other needs!

Response from business owner

Thank you Cody for taking the time to review our company! We are happy we could find a time that worked for both of us. We appreciate your business and hope to help you in the future with any of your garage door needs! Thank you, -IDS

via Google
John Benson

John repaired the broken spring on our garage door quickly. He was courteous and professional. Will certainly use Innovative Door Systems if we need future repairs.

Response from business owner

Thank you John for taking the time to review our company! We are happy we could help you with your garage door and are grateful for your patronage. Take care, -IDS

via Google
Russ Chura

Very quick reply with instant cost. 2 days later, 2 garage openers & 2 hrs on site, Professionally completed by James. Nice job James & Thanx John. AAAAArating as far as I'm concerned.

Response from business owner

Russ, thank you for taking the time to leave us a great review! James is an asset to our business and we are so glad that you commend his work and professionalism. We will be sure to reward him for his outstanding performance. Thanks again and take care! -IDS

via Google
Emily L

It went well. Nice and polite young men. Thanks!

Brian Kirk

Fast, friendly and on time. Used for garage door install. Recommended.

Response from business owner

Thank you for your kind recommendation Brian. We are happy that we could provide you with a great experience! -IDS

via Google
FKAC FFL

Needed a door in a hurry and these guys made it happen. Got quoted on Weds and had a new door on Friday. Great work....

Response from business owner

Thank you for your great words of recommendation! We are so happy that we could meet your garage door needs in a timely manner. Take care, -IDS

via Google
Americo T

Good.Every thing went well.John was friendly and did a fast and good job👍🏿

Dave Sautter

I had the install team replace 3 extension springs to torsion type, also installed were 2 Lift Master jack (side) mount openers, AWESOME work and equipment. I tell you these openers are the Best, Like the service team.

Response from business owner

Thank you Dave for your time in leaving us such a kind review! We are so pleased that you had such a great experience and we also think those openers are top notch as well as our service team! Thank you and take care, -IDS

via Google
Caleb Bixby

Innovative Door Systems was able to come out quickly and did a great job replacing my broken spring. They went through the options I had and gave me the best solution for my need.

Response from business owner

Thank you Caleb for taking the time to leave us a great review! We are glad to have helped you with your garage door! Take care, – IDS

via Google
Tim Peters

Outstanding repair service . . . no other way of putting it. Short lead time, quick in and out, very competent, competitive price. Talked to John at 8:15 a.m. He was on site in 15 minutes. Wouldn’t expect such reaction all the time, but the…

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Response from business owner

Thank you Tim!

via Google
Sarah M

Thanks so much for your service to our garage door!! Both my husband and I said the door works great!! Better than it was when we bought our house ten years ago!! Thanks again!!

Lauren Crocker Langley

I was very impressed with the employee who fixed my garage door. He arrived on time and fixed my door in less than thirty minutes for a reasonable price! He went the extra mile when he noticed my lightbulbs in the garage ceiling were out. I…

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Response from business owner

Thank you for taking the time to leave us a great review!

via Google
James Walker

Arrived when they said they would. Fixed and serviced the door. Did it for the price quoted before they arrived. Very pleasant service man. Good service. Good job.

Response from business owner

Thank you James for taking the time to leave us a review! We appreciate your business and are glad to have helped you with your garage door. -IDS

via Google
Philip Peacock

Despite miscommunication on the starting time, the technician was highly professional and very informative. The job took an hour to complete and was well worth every penny. Had I attempted to do the installation, as outlined in the …

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Response from business owner

Thank you Philip for the great review. We will try to do better with our communication regarding starting times but we are glad that our service was otherwise well worth it for you. Thanks for your patience and thank you for sharing your experience with us. We value your patronage and are grateful for your time. Take care, -IDS

via Google
Pat A

Installation was quick and efficient. John was a pleasure to do business with. Thank you

Leslie Fraser

These guys are great.... came when they said, and installation was quick. I love my new garage door opener. Will be calling for future needs.... thanks

Response from business owner

Thank you Leslie for taking the time to leave us a great review! We are grateful that you chose us to install your new garage door opener and hope to help you out in the future! Thanks! -IDS

via Google
Leslie F

.... you guys are great.... you came when you said, and installation was quick. I love my new garage door opener. Will be calling for future needs.... thanks

Robert Olewine

I returned home on a Sunday afternoon only to find that my 2-car garage door would not open due to a broken spring. The door was very heavy and I was unable to personally lift the door. A Sunday posting on Home Advisor Greer led to a phone …

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Response from business owner

Thank you Robert! We are very grateful for your kind review and happy that we could accommodate your your schedule. Thank you for the highest of recommendations, we are grateful for your business! -IDS

via Google
Cliff U

Very good experience. May need to fine tune spring tension. Will follow up after a couple weeks.

Lindy S

I was happy with John's help and guess! I have to trust that he did the best he could for me.

Stan L

Went great. Thanks John and thanks for helping my uncle.

John Lightcap

Innovative Door Systems did a great job on my garage door opener. They diagnosed the problem and took care of the approval process with my warranty company. They were efficient and courteous. Well done !!!

Response from business owner

Thank you John! We appreciate your time in leaving us a review! -IDS

via Google
Steve G

Good and I appreciate the reductiob

Dorothy Ellis

This is the second visit for this company- to fix our old garage door opener. Both times they kept the appointment times and were very professional and helpful. I would recommend Innovative Door Systems without any reservation! They are top…

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Response from business owner

Thank you Dorothy for your incredibly kind review. We are so grateful for your patronage and wish you and your loved ones a very special holiday season! -IDS

via Google
Anna Pretulak

I’m so thankful for this company!!! My husband and I were planning a 3 day vacation for work, my birthday and our anniversary. The morning we were to leave our garage door would not close. I called Innovative Door at 5am, a gentleman …

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Response from business owner

Thank you Anna for your extremely kind words in reviewing our company. We take great pleasure in helping our community with their garage door issues and it's customers like you that make it all worth it! We hope you and your husband had a great vacation! Happy (belated) birthday and anniversary! And we wish you many more! -IDS

via Google
David Michael Carpenter

Very fast professional service. Highly recommend.

via Facebook
Tim P

It went great. 5 stars.

Teresa Porterfield Sloan

Our garage door got hit by lightning! John came out and was very nice and informative about what needed to be done. We got the info and scheduled the replacement. Everything was super fast and everyone was so very nice. They cleaned the …

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via Facebook
Walter B

Had to get the size right so got that done thank's.

Marti Stegall

Easy to work with!!

via Facebook
David B

Appreciate great service,great workmanship,extremely friendly technicians.

Definitely recommend your company to all my friends and any business i know. Thank you.

Caroline L

Did a good job. Stayed until it was working right. Thanks

He knew what to do and did it well.

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