FAQ

Please browse our frequently asked questions, and feel free to call us if your question is not answered here. We are always available to help!

My garage door won't open? What do I do?

If you are having issues with a garage door that is "stuck," meaning that it won't open or close, there are some steps you can take on your own to determine the source of the issue. We recommend making sure that nothing is blocking the photo eye, double-checking the power connection, and testing the remote. If after these checks, your door is still not operating properly, you should call a local professional for diagnostics and repair.

Does my garage door require maintenance?

Preventative maintenance is key to prolonging the life of your garage door and keep it operating at peak performance for years to come. There are necessary steps to keep your door maintained properly, and these practices will differ depending on the style of door you have. For all types of doors, rollers should be inspected every 6 months and replaced if any deterioration is identified. Weatherstripping should be cleaned and lubricated every 2-3 months. To keep painted doors looking polished and to protect from the elements, you should repaint every few years. For more information on the recommended maintenance for your door, contact our team.

What door style is right for me?

When shopping for a new garage door, there are many style options to choose from. At first, this may seem like an overwhelming task, which is why our team at Innovative Door System is here to help! We will educate you about the features of the products we offer and help you find the solution that best suits your needs. We offer a wide variety of style options:

  • Traditional Style Garage Door: Looking for a classic, clean design? Traditional doors feature raised panels, which are available in a variety of styles. Tailor this popular option to match the look of your home or customize it for a complementary look and feel.
  • Aluminum Style Garage Door: Interested in a modern style? Aluminum doors provide durability and sleek contemporary design. Installation of these doors is relatively easy and once installed, these doors do not require a lot of maintenance.
  • Carriage Style: Pair rustic charm with modern convenience. Carriage house doors artfully combine style and function. Complement your home's aesthetic with a wide range of options for materials, finishes, and window options.
  • Interested in a custom solution? We offer fully customizable doors designed just for you! Give us a call to learn more.

Do I need a garage door opener?

In addition to convenience, garage door openers also provide important security and safety features. Rest easy knowing that your family is protected from intrusion with remote access and avoid hazards with lighted entry.

Customer service was great...
Whether you’re looking to boost the curb appeal of your home with a new door or need emergency door repair, you can count on our team of experts to provide prompt, friendly, and affordable service. Let’s get started.
Serving the Upstate Region of South
Carolina Since 2007.
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